Who are we?

We’re revolutionising the way people buy tickets to culture and attractions in cities all over the world. Our technology allows users to easily browse and book tickets to the best attractions in seconds, meaning customers can enter museums, zoos, theme parks and more simply by showing their smartphones. About time, right?

We’re dedicated to bringing simplicity to the world of travel and entertainment. If you want to join our team, working as an API Implementations Manager, send us your resume. We might be looking for YOU!

Our values

Be accessible: Help out, communicate honestly, and be there for each other.
Be remarkable: Have fun, think creatively, and celebrate great moments together.
Skip the line: Be fast, flexible, and smart; take responsibility and push forward.

What you will do

As an API Implementations Manager at Tiqets.com you are part of the Connections Team and play a critical role in the constant growth of our catalog of museums, landmarks and attractions. You take part in the communication between Tiqets, suppliers and booking platforms when APIs or other technical connections are involved.

You are the go-to person for relevant information regarding our technical integrations and enable decision makers to make the right choices.

You work together with Tiqets operational teams in Amsterdam and commercial teams in our offices worldwide by connecting the information they produce to the proper listing in the supplier's systems. Also you train them to perform the task themselves.

You communicate progress to your own team, partners, suppliers and other internal and external stakeholders, and form a valuable source of information and advice for your colleagues in the entire company.

Responsibilities

Be the Tiqets technical point of contact for suppliers and booking platforms

Map (connect) Tiqets' products to their counterparts on the supplier's side
Coordinate communication between Tiqets internal teams and external suppliers and booking platforms
Maintain up-to-date documentation of suppliers' systems, processes and supported features
Manage technical projects involving internal and external stakeholders
Identify, prioritize and plan extensions to existing APIs with our development team
Identify potential improvements to our tooling, and spot ways to increase internal efficiency
Train peers in our operational teams to connect products by themselves

Requirements

Great communication and people skills
You can effectively communicate and translate requirements into well-designed technical solutions
Strong analytical skills
Strong sense of responsibility
Organized way of working
Experience working directly with business partners
Basic understanding of data formats such as JSON and XML
Some affinity with software development or internet
Willingness to extend your technical knowledge
Education in an analytical domain
Excellent written and verbal English (Dutch or Spanish is a bonus)
Living in the Netherlands